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Head of Operations [Supply Chain]



Job Title

Site General Manager, Warehouse Management & related


£65,000 Per Annum



Contract Type

Full time

Talk to Supply Chain Consultant
Please send your application across & one of the team will contact you in due course. Many thanks.
(8.30am - 6.00pm)

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Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations.

Head of Operations

£65k + Benefits + prospects

North London


We are delighted to be working exclusively with a medical supplier based in North London. They are now uniquely positioned to take their next steps in the journey to expansion. Central to that is a Head of operations to take over the supply chain function with a wide-ranging brief.

Ideal candidate: The minimum core competencies are as follows – is this genuinely you?

1] Must have managed key processes in an operational supply chain. This includes:

Time critical warehouse operations including fulfilment for online orders

Stock & Inventory


Demand planning

3rd party parcel delivery operations


Strong WMS / IT knowledge & experience.

2] A track record of operational performance analysis & dedication to continuous improvement. This includes taking a deep dive into a how an operation works, communicating with all parties, delivering business defining data analysis, reviewing & setting KPIs/operational performance targets.

3] Strong financial skills including reviewing, setting & managing budgets.

4] A proven ability to set a plan with a clear vision that is logical, well costed & achievable.

5] Customer service driven – will be able to demonstrate how this has been achieved.

6] A proven manager who will lead from the front & set a clear collective vision.

 Role summary:

  • Work with other key team members to produce the annual business plan in order to deliver the strategic objectives against KPIs’
  • Produce an annual operational plan, including a detailed budget that supports the annual business plan objectives.
  • Focus on change management in order to extract best practice from each functional department.
  • To lead, manage, motivate and direct the team in a positive, professional and motivational way.
  • To manage all aspects of purchasing, stock management and inventory control, so as to achieve agreed targets. 
  • To manage all aspects of the warehouse and distribution functions so as to achieve agreed targets
  •  Focus on maximising the return on all areas of expenditure including departmental employment costs. Full P&L departmental responsibilities
  • Departmental KPI’s will be used to assess the delivery of the departmental objectives. Be responsible for developing a suite of KPI’s such as required
  • A monthly report will be produced to a pre-defined format. The report will be presented at the Operational Board meeting as defined by the Managing Director
  • Enforce adherence to legal guidelines to ensure department activities comply with legal requirements
  • Provide an outstanding consistent customer experience
  • Ensure the senior management team is aware of the latest technologies and business practices to move swiftly to take advantage of market opportunities
  • Encourage all departmental team members to work in a safe and effective working environment in line with best practice H&S
  • Carry out departmental appraisals / reviews in conjunction with HR


This is a truly unique opportunity & we look forward to your application.


Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive . co . uk


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