Food Compliance Quality Manager

Food Compliance Quality Manager

£45k + Bens + Prospects

Manchester

Our client is a multi-site specialist distributor of industrial related products that are used in a variety of applications. Due to further growth, they are looking for an exceptional, well qualified Quality / Compliance Manager with a proven knowledge of BRC,  ISO 9001 and COMAH requirements, backed by a practical grasp of internal and external auditing procedures and protocols.

Summary:

As a member of the senior management team the successful candidate will lead and manage the compliance function. With a strong Quality focus and emphasis on managing all aspects of the customer queries and quality systems, ensuring site-wide compliance with related BRC as well as ISO 9001 standards.

Responsibilities:

• Ensuring the swift resolution of customer queries and complaints

• Review and improve the quality of working practices and processes on site and actively pursue any opportunities to improve

• Oversight of Health & Safety procedures

• Overview of site Work Instructions to ensure compliance to BSI and BRC requirements ensuring version and documents control processes are in place and managed as required

• Manage Internal/External Audits, specifically in respect of ISO ,BRC, FEMAS and RSPO accreditation ensuring site activities meet the requirements of the standards

• Leading and driving on-going continuous improvement activities across the department, with a view to reducing complaints, anticipating audits and maintaining zero accidents

• Assisting in the management and consistent attainment of  ‘On Time and In Full’ performance targets

• Working closely with the operations team to ensure Training and Revalidations are up to date as mandated by BRC and ISO standards

• Maintaining BRC AA Food Safety Certification through active promotion and support of Food Safety and Quality Culture.

• Stand where relevant and act as final escalation point for the site on all compliance matters in the absence of the General Manager

• Undertake activities to ensure compliance in the absence the site Compliance Officer

• Controlling Customer Sampling Process

• Oversite of Internal Audit Schedule and corrective action to drive compliance to all required standards

• Control of the Monthly Food Hygiene reviews as per BRC standard.

• Control of site quarantine procedures to prevent intake or despatch of non conforming materials

• Timely completion of the requisite daily, weekly, monthly and annual mandatory reporting.

• Manage adherence to product Certificate of Approval process driving compliance on all inbound and outbound material

• Work with the Supply Chain team to deliver improved Supplier compliance

• Identify, define and drive Compliance initiatives/improvement plans with internal departments

•  Liaise and meet with Head Office based compliance teams to ensure compliance with existing group policies and procedures

• Setting and regular reporting of performance matrices across a range of agreed KPI’s, taking remedial action where required, to ensure the effective and efficient delivery of best practice Compliance and Service Excellence.

Experience, Qualifications & Skills:

• Trained Auditor with history of practical application

• HACCP training or qualification.

• Competent in the use of Microsoft Office (Word, Excel and Power-point)

• Previous Experience of using a Transactional / ERP system beneficial

• First-hand experience in the investigation and resolving of customer complaints — including direct customer communication

•  A working knowledge of ISO 9001, BRC and COMAH, backed by a practical grasp of internal and external auditing procedures and protocols

• Working knowledge of HACCP based risk assessments

This is a fantastic opportunity – we look forward to your application.